PayPal is closing me out of my account, even though I have done nothing against the usage policies (I checked) and they won't even tell me the reason for being closed out. So, I tried to go ahead and close my account so that my credit card and checking account would not be linked to a service I am no longer using (and since my balance is $0). Except it won't let me close it because I have a limitation on my account, which I cannot resolve because their customer service won't help and I cannot go through the resolution steps for the restriction on my account since I "violated the usage policy". I understand holding a balance or information to resolve any outstanding transactions, but there are none. The customer service team takes days to respond every time I reach out and has not been able to provide any help in the matter. They have given me absolutely horrible customer service, and I am more than anything concerned that someone accessed my account (but they won't even help me check that).
The only thing I have even used PayPal for recently is to purchase a purse online (from a perfectly legal and commercial shop -Charming Charlie), and that purchase went through fine. Then randomly they messaged me weeks later saying they were not allowing me to use paypal anymore.
Anyone have any ideas? Want to just close my account and stick to square cash or venmo, but want to resolve this first to make sure my account information is closed and secure.
