"Your payment is being processed by PayPal" but has been successfully completed?!
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Hello dear PayPal'ers,
I've recently purchased a product over ebay which got transfered, but is showing as a sand-clock icon instead of the Dollar-sign (for paid). Now I have looked through your forums , but I couldn't find cases which are like the one I'm dealing with.
Problem:
- The money has been transfered to the Seller (I've got the confirmation from PayPal via eMail and as "transaction completed" in my PayPal history.
- in my eBay User Account it shows up as not being paid and still under processing(!).
Facts:
- I have over 73 positive transactions (100%) and been with ebay since a while now.
- Seller's email hasn't changed and is still the same as before
- Seller's PayPal account is verified
- Seller is around since quite some time and has great reputation speaking for him/herself.
- The Money is sent and shows as paid on my bank statements
I know from what I've read in half-way similar "your payment is being processed"-cases that this is not going to lead somewhere.
What is the best approach to recover the money which just disappeared?
I was thinking about a "unauthorised transaction case" , since it is very much like that.
thanks for any help.
cheers
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I have a similar problem.
I've just won an auction on ebay and paid a lot of money for a smartphone through paypal. It came up as "being processed" on my ebay, but says the transaction has completed on paypal.
What do I do? Has the seller received my payment? Will they still ship my order?
Help!
xXx
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It **bleep**. I've been an ebayer for a while now and this has never happened before, even with big similar payments.
Hoping you're right. I wouldn't be this worried if it wasn't such a big transaction but because it is I don't want to lose any money 😕
Thank you - will let you know what happens. Have contacted the seller stating the problem.
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