paypal credit linked to another paypal account?
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I received approval for a 1200 paypal credit line today. somehow in the process of creating all these accounts and trying to link my paypal credit to my paypal account my paypal credit was linked to the wrong (and unknown) paypal account. I have no idea what paypal account it got linked to but its in error and i cant access my line of credit. how can i fix this and link my paypal credit to the proper paypal account?
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gosh you had better contact customer services as quickly as possible in case you added it to another persons account and they are using it???
Advice is voluntary.
Kudos / Solution appreciated.
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now its actully walking me through the "link" process but im getting an error that says "please use the information you used when you applied for paypal credit" and i AM using that information. nothing is different. this is so stupid
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I am having the same problem. I used the paypal credit one time, paid it all off within 6 months, tried using it again a few months later and it gave me this.
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Call PayPal Credit customer service dept: 1-866-528-3733
Kudos & Solved are greatly appreciated. 🙂
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Greetings,
Are you sure it got linked to a different PP account?
When I linked mine, the message originally said "this credit account is already linked to a different PP account" I panicked and signed into my PP account and there the credit was... It was linked to the proper account...
If they are successfully linked, the available credit will show up to the left, right under your PP balance on your account page.
Have you ever had another PP account, in the past? If yes, it's possible the credit got linked to your old account.
You can try following the first step here & see if it helps;
I have a separate PayPal Credit (formerly Bill Me Later) account. How do I add it to my PayPal account?
It’s easy! There are three ways to link your PayPal Credit and PayPal accounts:
- Log in to your PayPal account, click Profile, select “PayPal Credit,” then click Update Preferences.
- Click here or enter billmelater.com/linkpaypal into your browser for step-by-step instructions.
- The next time you’re checking out with PayPal, just select PayPal Credit as your way to pay.
NEXT Do you already have a PP Mastercard or Debit? If so the following will apply:
What happens if I already have a PayPal cards (Smart Connect, PayPal MasterCard or eBay MasterCard) product linked to my PayPal account?
If you already have a PayPal cards product linked to your account, you will not be able to add PayPal Credit to the same account. You will need to open a new PayPal account and link that to your PayPal Credit account.
If none of the above applies then YES, as Kernowlass posted CALL customer service- they can help you out.. Use the "contact us" link at the bottom of the page to help expedite your call.
Good Luck
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