payment cannot be processed

[Canadian75]

I am on holiday in Europe and need to send a damage deposit to the lady I am renting from. Why do I keep getting this message and how do I fix it??? Please help, I'm late with payment because of this...

[kernowlass]

Probably because security has kicked in to block any payments as you are not using your account in the country to which it belongs.

[Canadian75]

I had wondered at that ...any way to circumvent it at this point?

[kernowlass]

The only thing that may help is to contact customer services direct.

As you are in Europe try the contact info below.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

good luck.