divorce need to delete and open new account but keep transactions

texasblu
New Community Member

i am going through a divorce and would like to delete my current account but keep transaction file. is there a way to do this?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunally you can only close accounts, they cannot be deleted.

 

Before you close your account, make sure you remove your bank account, credit card, etc.  Also ensure that you have no outstanding transactions or open disputes and/or claims, else you can't close the account.  

 

As for your account transaction history - your only option is export (download) your transaction records to a CSV file.  You can then retain this file locally (on your computer) and use an app like Excel to sort and manage.

 

See this User Guide as it has some good tips on downloading your history and field name details:

https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/pp_merchantsetupadministrationguide...

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texasblu1
Contributor
Contributor

thank you so much. great information

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snowshoe
Frequent Advisor
Frequent Advisor

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