Why is "Print shipping label" button staying on activity page AFTER label is printed?

gman62
Contributor
Contributor

After printing my shipping labels, the "print label" button is still appearing in the "Order status/actions" column instead of changing to "track package". 

Why is that? Also, it appears for the past month or more, since the new ebay/paypal shipping platform launch, my buyers are not getting automated messages with tracking info. I can only assume this means a delay in my ebay acct being updated with tracking, resulting in me missing out on my power seller discounts as it appears I am not uploading tracking within alotted time.  

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4 REPLIES 4

amadeus4313
Contributor
Contributor

I shipped several items a couple of weeks ago and they are still showing up as not shipped and I have no tracking information.  I don't mind paying a fee to use paypal, but it should work the way it is supposed to.  Grrrrrrr

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RobbyRob
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Contributor

I am having the same problem.  It's kind of messing with my head because sometimes I can't remember if I shipped the package or not.  Is there and answer to this somewhere?

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RobbyRob
Contributor
Contributor

Is there an answer to this question....Paypal?...Buehler?

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RobbyRob
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Contributor

still no answer to this problem?

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