Why does the "Items to Ship" filter not work?

[MrPAB911]

Why does the "Items to Ship" filter not work?

When I filter it will show no items to ship, where I know there are still orders to ship.  any ideas?

[snowshoe]

Suggest opeining a Support Ticket here:

https://ppmts.custhelp.com/app/home

You need to setup an account first, then you can submit and track your question.

[MrPAB911]

Will do, thanks!!

I 'll post answer here for future reference.

[Alex1970]

I thought I was the only one who noticed it has never worked.  I've been with PayPal since almost its beginning and that filter has never worked.  Just today, I finally asked the question to PayPal.  They haven't replied directly to the question yet.  I'll post if they say anything of importance.  Dale