Website Speed and Usability
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I posted this somewhere else but I can't even find it now so doing it here as well. This is the worst website I've ever had the misfortune of using and now, unfortunately, being somewhat dependent on.
Your site is beyond brutal. It took me a full 10 minutes to get to this point, to be able to post in this forum. I use PayPal regularly, unfortunately, 3-4 times per week on average and I realized recently that I was starting to just take it for granted - 5-10 minutes to log in and send a payment - and this is just not acceptable. I am not running older technology, I have a Macbook Air, I can't imagine that anyone with a computer older than 2-3 years could even use this site. And yes, I do regularly clean my cache, reboot yada-yada...but the point is I shouldn't have to. This site must generate more $$$ than just about any other site on the web, how about addressing this problem and doing something about it? It's ridiculous. Maybe start with redesigning it so that when you log on you don't have to load and run some stupid video that must be a total hog on any available resources; get rid of all the graphic intensive bullsh*t and give us a site where we can just log in quickly, send some $$$ and be done with it. It really is a total frustrating load of crap. I am actively looking for an alternative and look forward to saying bye-bye Paypal.
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never thought it might be because of your internet provider? I can login and make payments in seconds and I have an average PC desktop I assembled 5 years ago.
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I wouldn't have gone to the trouble of posting this here if I were experiencing any similar delays on any other sites. There are other threads/postings with the same complaints as I've made, so I guess you are one of the lucky ones. I believe I saw similar complaints on the UK eBay site, for example. If it makes any difference I'm in Canada. Really, this is the only site I visit regularly where it's absolutely painful to do anything, every screen in the payment process literally takes a minute or more to appear.

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