Unable to load page , HELP please , my bill is overdue

[Davidngg8]

Hi guys , I have a issue with paypal credit right now , I have a bill that is due today and I cannot load the page , It is overdue today ,This issue has been happening for 2 days , When I click "Make a payment"

It shows me this message,

"Temporarily unable to load page.

This may be due to temporary problems with our servers, or you may have been disconnected from the Internet. If you're connected to the Internet, try reloading the page at a later time. We apologize for the inconvenience."

Temporarily unable to load page.

This may be due to temporary problems with our servers, or you may have been disconnected from the Internet. If you're connected to the Internet, try reloading the page at a later time. We apologize for the inconvenience.

[ahenzler]

I am also having this issue.

[Davidngg8]

Have you found a solution to the problem??? I'm still unable to pay and my bill overdue....

[PayPal_Erica]

Hello!

I am sorry to hear about the trouble logging in!
 

There are a few things you can do to help with this. First, please try clearing your cache and cookies. If this does not help, then you may also want to try using a different browser as well.

The next step, if the trouble persists, would be to try clearing your DNS cache. Here's how:

For Windows based computers:

1. Open the command prompt (by clicking on the Start button, clicking on All Programs, clicking on Accessories, and then clicking on Command Prompt)
2. Within the prompt type ipconfig /flushdns.

For Mac based computers, simply restart the computer.

If that doesn’t resolve the issue the next step is to power cycle the router and modem. Here's how:
 

1. Unplug the devices.
2. Wait a short period (10 seconds) then plug them back in.
3. Like rebooting a computer, sometimes this is all that is required to fix an error.

If you’re using a mobile device try turning off Wi-Fi and see if you can open the PayPal website using the data from your wireless provider. Please note: mobile data rates may be applied based on your mobile carrier and plan.

If none of these things help, please reach out to us through one of our customer service channels and we'd be happy to help! You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal.

As for completing your PayPal Credit payment, if you are unable to complete the payment by logging into your account, then you do have a couple of other options for payment as well:

Mail

If you prefer to send your payments by mail, use the address below:

PayPal Credit
P.O. Box 105658
Atlanta, GA 30348-5658

Include your PayPal Credit account number on your check or money order. You can find your account number on your PayPal Credit statement.

Phone

You can make a payment by calling PayPal Credit directly at 866-528-3733.

I hope this helps!

-Erica

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