Transaction not showing up in my account overview, withdrawal vanished!!

phantom47c
New Community Member

On 11/10/2015 I received money from freelancer.com after a recent withdrawal. I received the usual email notification alerting me Freelancer sent a payment to my PayPal account. Logged into my account, withdrew the money, got the usual Paypal confirmation and everything seemed fine. After noticing I didn't get the money on my credit card after 3 days, I logged into my PayPal account to check myrecent transactions. To my utter surprise, the details of me receiving payment from freelancer.com and withdrewing the amount do not show up in my transaction overview. It's as if this whole payment vanished into thin air. The money is no longer in my Freelancer account, not in Paypal, not on my credit card and details of this withdrawal do not show up anywhere. I have information of this money being sent both in Freelancer and in my email box. Please help! How can I get my money back? 

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DPCreations
Frequent Advisor
Frequent Advisor

Perhaps it's best to call PayPal immediately for an explanation.  You will be able to discuss all of the detials with PayPal directly.

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