The First time Payment Held

Chicago48
Contributor
Contributor

The first time EVER.  Payment Received - held - WTF?   What does that mean?

 

I shipped the item on October 25.  If the customer was not qualified why should I ship the product?

 

This is ridiculous.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Chicago48

 

New seller hold that every new seller goes through.

Nothing to do with the buyer its down to you being a new seller.

 

If its ebay >>
https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more

https://www.paypal.com/uk/webapps/helpcenter/helphub/article/?solutionId=FAQ1646&topicID=RECEIVING_M...


If its non-ebay items >>
If you recently started to sell with PayPal and you don’t have any selling history with us, payments you receive (except eBay payments) are now being placed into your pending balance. As long as there are no problems with the transactions, you’ll have the money within 21 days.

Typically, you can access these payments within 7-14 days if you:

Send the item to the buyer’s postal address, as shown on the Transaction Details page
Mark the item as sent on the Transaction Details page and provide the dispatch details (for digital goods, mark the item as processed on the Transaction Details page).

Once you complete the below requirements, you won’t be considered a new seller any more, and you should receive future payments sooner.

Receive a predetermined number of payments
Wait a predetermined number of days from the date you received your first payment.

You can also view your remaining requirements and confirm your identity at any time by logging in to your account and visiting the Resolution Centre.


Advice is voluntary.
Kudos / Solution appreciated.
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