Paypal transactions info gone

jen139222
Contributor
Contributor

I received the peoples money but all my transaction history is gone. I need to print out shipping labels from paypal for the stuff. On top of my page also says We have applied a reserve to your account. A certain percentage of each day's transactions or a minimum amount will need to remain in your account. 

 

What's going on? I tried to look at my transaction history for hte past month and nothing is showing?? 

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13 REPLIES 13

jojojo09
Contributor
Contributor

Me too! And I tried to pay for something on ebay and got an error message.....anyone know anything?

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wwesn
Contributor
Contributor

UPDATE 1: We are experiencing an ongoing system issue which may be affecting Express Checkout, PayPal APIs, Virtual Terminal, and Website Payments Pro Payflow Edition (PayPal Payments Pro in US) on the Live Site.

Merchants may encounter 10001 - Internal error when processing API calls. We are working towards resolving the issue.
Sent Jan 27, 11:48 PM PST by SA

ORIGINAL NOTIFICATION: We are experiencing a system issue which may be affecting Express Checkout, PayPal APIs, Virtual Terminal, and Website Payments Pro Payflow Edition (PayPal Payments Pro in US) on the Live Site. We will send an update with additional details within the next 15-30 minutes.
Sent Jan 27, 11:15 PM PST by SA

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lrflrf
New Community Member

All my transactions are gone too, I am unable to make a payment for something I purchased on ebay, and I have received a payment in dollars (I am in the uk) that when I click the link to accept it and transfer it into pounds sterling it tells me the link is invalid. It also doesn't show up in my account at all.

 

Hope paypal resolve these problems soon!

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cielodesign
Contributor
Contributor
Yep. Me too....all my transaction info has been wiped clean and a purchase I made on ebay today has been double charged to my account (meaning the money has gone out twice and receipts from paypal received) yet no trace of it in the paypal transaction history or on ebay where the items remain in the chart. Sigh. I suppose we'll just have to wait till they sort it out although I do agree with others here who have already said that it's strange that paypal don't have a team of experts to sort this thing out straight away!!!!
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