Paypal Reversal

CodyH3012
New Community Member

Hello!

 

I recently got reversed a payment in my favor from a dispute. The reason I disputed it was because someone had stolen my card and made an unauthorized payment so I disputed it, because of this, I cancelled my card at the bank. When paypal did the reversal they refunded the money back to my credit card but I wanted it in my paypal balance. Is there any way to get it from my card to my paypal balance? I no longer use that card anymore and currently don't have a credit card with my bank. Can I call paypal and have them send me the money in my paypal? My card is completely cancelled so the money basically went nowhere.

 

Thanks!

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CodyH3012

 

Refunds can ONLY go back to the card used so you need to contact your card issuer and see if they can get it for you.

 

If not then hopefully it should "bounce" back to your paypal account balance but that can take up to 30 days if it does bounce back.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.