Payment Void by Pay Pal for no Reason

bige12
New Community Member

There is a company (Go Pro) saying that my payement was void by pay pal and pay pal did not give reason, but everything on my end says the payment went though.  And the company is saying that I still owe them money.

 

I checked my Pay Pal account and under the details there is a section called releated transactions and it shows that the payment went though,  and I check my credit card activity online and the payment went though, if i did not then it would not be listed on my credit card activity.

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately there's no way to know what's going here, you would need to contact customer support for assistance.

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