PayPal payment authorization

Matthewserta
New Community Member

on December 3rd I placed an order with WalMart for $45. I shortly after got an email from walmart saying they had to cancel the order (they do this quite often to me, randomly) so I replaced the order using another card. They charged the new card and the payment cleared no problem, the item was shipped, 

today (7 days later) the original payment I made to walmart still shows authorized in my pending transactions list. I contacted walmart and they said they have already cancelled and refunded in their end, but the pending authorization has not been released yet still. How long do these typically take? Do they automatically fall off eventually or is all this due to the incompetence of walmart? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Matthewserta

 

When you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.
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