My Money

Jimmytho
New Community Member

I signed up for a one time  one month's access to a web service. I got a notification email stating I had created a recurring monthly payment. The Pay Pal instructions say this: "To change or cancel your agreement with Instant Checkmate, Inc., log in to your PayPal account, go to your Profile, and click My money. Update your agreement in the "My preapproved payments" section." 

 

I wnt to my profile and there was no My Money section. I also noticed my profole was only 60% complete. What's up with this?

 

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1 REPLY 1

minty1
Advisor
Advisor

Hi Jimmytho

 

How do I cancel a subscription or recurring payment?
 
 

To cancel your own subscription or recurring payment:

  1. Log in to your PayPal account.
  2. Click the 'Settings' icon at the top of the page.
  3. Under 'Payment settings', click Pre-approved payments..
  4. Use the filter to select the seller whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.
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