Multi-Order Shipping

arnhan
Contributor
Contributor

Hello, I'm in a bit of a pickle and would love some advice! 

 

Yesterday the multi-order shipping wasn't working for me. Half of them worked and the other half didn't. I ended up printing the rest out manually.

 

Today, the multi-order shipping worked, but all the labels that weren't working yesterday were on there. I didn't notice until after I paid and printed. I bascially paid twice for half of my shipments. 

 

Should I just void all the labels that were printed twice? 

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Suggest voiding the labels you didn't use.

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arnhan
Contributor
Contributor

The problem is they don't show up twice on paypal, so I'm afraid if I void them Paypal might think I am using labels I didn't pay for.

 

Is there some kind of penalty charge for that? Sorry, new to all of this.

 

Thanks for the advice!

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snowshoe
Frequent Advisor
Frequent Advisor

Not sure what to say.  Are you sure you paid twice?  

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