How do I cancel an automatic payment that is taken out of my account every month?
bearpaw
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Posted on
Aug-08-2013
08:18 AM
4 REPLIES 4
lydababs
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Aug-08-2013
08:22 AM
I would like to cancel a payment to Skype that is taken once a month. Thank you for the service
minty1
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Aug-08-2013
08:23 AM
Hi bearpaw
Some info from ppal site:
To cancel an automatic payment with a merchant:
- Log in to your PayPal account.
- Click Profile at the top of the page.
- Click My Money.
- Beside 'My preapproved payments', click Update to find your payment.
- Select the payment, and then click Cancel.
OR:
How do I cancel a subscription or recurring payment?
To cancel your own subscription or recurring payment:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Select My money.
- In the 'My pre-approved payments' section, click Update.
- Select the merchant whose agreement you want to cancel and click Cancel.
- Click Cancel Profile to confirm your request.
To cancel your customer’s subscription:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Select My selling preferences on the left side of the page.
- In the 'Getting paid and managing risk' section, beside 'My automatic payments', click Update.
- In the 'My Customers' section with a list of all your subscribers, click the name of the customer whose subscription you would like to cancel.
- Click Cancel near the top of the page.
- Select Yes to confirm the cancellation.
bearpaw
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Aug-08-2013
09:19 AM
minty1
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Aug-08-2013
09:24 AM
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