How do I cancel an automatic payment that is taken out of my account every month?

bearpaw
Contributor
Contributor

How do I cancel an automatic payment that is taken out of my account every month?

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4 REPLIES 4

lydababs
Contributor
Contributor

I would like to cancel a payment to Skype that is taken once a month. Thank you for the service

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minty1
Advisor
Advisor

Hi bearpaw

 

Some info from ppal site:

 

How do I cancel an automatic payment I have with a merchant?
To cancel an automatic payment with a merchant:

  1. Log in to your PayPal account.
  2. Click Profile at the top of the page.
  3. Click My Money.
  4. Beside 'My preapproved payments', click Update to find your payment.
  5. Select the payment, and then click Cancel.

 

OR:

 

How do I cancel a subscription or recurring payment?
 

To cancel your own subscription or recurring payment:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Select My money.
  4. In the 'My pre-approved payments' section, click Update.
  5. Select the merchant whose agreement you want to cancel and click Cancel.
  6. Click Cancel Profile to confirm your request.

To cancel your customer’s subscription:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Select My selling preferences on the left side of the page.
  4. In the 'Getting paid and managing risk' section, beside 'My automatic payments', click Update.
  5. In the 'My Customers' section with a list of all your subscribers, click the name of the customer whose subscription you would like to cancel.
  6. Click Cancel near the top of the page.
  7. Select Yes to confirm the cancellation.
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bearpaw
Contributor
Contributor

Worked great, thank you.

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minty1
Advisor
Advisor

WelcomeSmiley Wink

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