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DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586

Member

DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586

Hi,

 

I have Create One bussiness account with USA region and when i am try to test with that API credential in my site.

 

API response throughs an error like "DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586"

 

When i am trying to test with my sandbox account for recurring process i am getting error for "DPRP disabled error"

 

So can any one help me out how to enabled DPRP for sandbox account.


Please help me if anyone knows

Thanks in Advance.

2 REPLIES 2
Volunteer Advisor

Re: DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586

Sounds like DirectPayment Recurring Payments (DPRA) is not enabled.  It's an feature that you have to enable in your account.  Log in to your account. go to product and services tab and check bottom of the page where you will find recurring payments.  If you're unable to enable this feature, you need to contact Tech Support for assistance:

https://ppmts.custhelp.com/app/home

Member

Re: DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586

Hey,

 

Thanks for your reply i will go through it and let you know