Cancelled Unclaimed Payment REFUND STILL NOT RECEIVED CREDIT CARD

Ahmedshwany
Contributor
Contributor

Basically i Bought an item of this chinesse retailer, i paid for the invoice, however it said unclaimed and there was a cancel button, i pressed cancel and it said they have refunded the money back to my credit card, this is day 2 and i keep checking my online statement and account balance but i have not received any refunds from paypal. I paid via credit card and i was wondering when will it show on my account of the refund?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Refunds to credit cards are not immediate, depending on the card issuer, it can take up to 2 weeks for the credit to appear on your card statement.

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Ahmedshwany
Contributor
Contributor

isnt it 3-5 days because it returns to my bank account?

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snowshoe
Frequent Advisor
Frequent Advisor

If you used your bank account or PayPal Account Balance to pay for the transaction, the refund will be credited back to your PayPal Account Balance.  If you used a card, the refund is credited back to that card. 

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