£10 discount not applied and charged the wrong amount

Sashley520
Contributor
Contributor
This morning I bought an item off ebay with a £10 off coupon. On the confirmation email it says the payment should have been £73, but I have been charged £83. Anything I can do?
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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Hi Sashley520,

 

Welcome to the Community!

 

I'm very sorry to hear that your coupon wasn't applied.  Our teams would need to take a closer look, so please reach out directly to customer service. You can reach us via phone, email, Facebook, and even Twitter!

 

Thanks,

 

Adrian

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