Unauthorized transactions

Magigie72
New Community Member

How do I talk to someone at PayPal regarding unauthorized transactions and cancelling my account

 

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1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi Magigie72,

 

I'm sorry to hear that unauthorized activity took place on your account but am happy to tell you that unauthorized payments are 100% covered by PayPal.

 

If you haven't already, I recommend reporting that activity to us by following these steps. If you run into any difficulty, you can reach out to our teams directly

 

Also, we recommend keeping your account open while this investigation is taking place. Once we complete our review of your account, you can close the account by following the steps listed here. If you're interested in keeping the account open, you can find some tips for keeping your information secure here

 

-AshleyP

If you found my reply helpful, please accept it as a solution. Thanks!
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