Transactions don't show up in sandbox accounts

Benjaminc
Contributor
Contributor

 Hi everyone!

 

I've been trying to solve this problem for a day now, but I can't come up with the solution. I am setting up my api with sandbox credentials. When I ordered something through my magento store, the order went through and the buyer's (sandbox) account balance was reduced by the amount of the purchase. However, nothing shows up in recent activity and on my merchant's sandbox account, the balance wasn't change and there was no transaction logged. Then I tried creating an invoice straight from the merchant's sandbox account. I received the invoice in the buyer's (sandbox) notifications and paid it. Both balances were adjusted accordingly (buyer and merchant), but no transactions or payment history shows up. On the merchant's side, the invoice is marked as paid, but nothing shows up in the activity tab. Should I test live API or the same problem would arise?

 

Thank you very much for your help,

 

Benjamin

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