Help! I Can't see past Mrch 25th, 2015!!

1004mickey
New Community Member

Hello! I've been trying to look at transactions that I've made in 2014 (I need a payment receipt to prove authenticity of something), but paypal won't ;et me see past March 25th, 2015. I saw somewhere that Paypal lets you see as far back as your first payment, but I know for a fact that I made payments all the way back to February 2014 (The transaction receipt I'm looking for is from November of 2014). I really need this transaction receipt, but I can't seem to go back far enough! Please help!!!!!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@1004mickey

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc OR you can click on advanced instead of basic and go back year by year.


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