Deactivate My 2- Step Phone Verification from my PayPal Account

Olosunde
Contributor
Contributor

How to remove 2-step phone verification from my paypal account is my problem. I have activated and I want to deactivate it but not going through. It's response is We're sorry. Please try a different option.. I want deactivate this. I don't want keep receiving text messages before I sign into my account. I prefare to use the security questions on my settings. Please help PayPal thanks

Login to Me Too
1 REPLY 1

PayPal_Dustin
Moderator
Moderator

Hi @Olosunde,

 

Sorry to hear you're unable to disable the PayPal Security Key. In that case, you'll need to contact PayPal Customer Service for assistance. You can call us, email us, or find us on Facebook or Twitter

 

- Dustin

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.