Just opened a case against a seller and once finished it told me to go to the resolution centre, so I clicked on the link but apparently I have 0 cases in the resolution centre, despite it saying there is "an open dispute associated with this transaction" on my summary page.
I'm sure it will start to work after a certain amount of time but considering the money and resources paypal have - and how much I've given them over the years! - this is pitiful user experience.
