Understanding results: Additional info

ITWorks3186
Contributor
Contributor

I am looking for an explaination of what I am looking at when I am viewing a PayPal Payflow Pro transaction via manager.paypal.com. Under "Additional Information" it has fields for Client IP address, Client Type (?), Client Version and Transaction State (?). What are the acceptable values and what do they mean?

The reason I am asking, we had 3 "fraud" orders come through our store in a short span of time, and on those 3 it shows a different value for all three, most notably the Client IP address and a Client Type of Z vs J. Oddly, the orders I suspect of being fraudulent show a the IP address of the actual server hosting the store, while the typical orders show something completely different, and a newer version of the client. I am trying to figure out how these 3 orders were submitted, and what is causing the strange values.

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ITWorks3186
Contributor
Contributor

Nothing? This shouldn't be classified info I would assume

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