Trying to Add Credit or Debit Card & It Won't Add

samiibug
Contributor
Contributor

Trying to pay a fee for Ebay and I've literally typed in two different card informations on the Add Credit or Debit Card page about 10x each. I've entered all the correct information on both cards and it still comes up saying that the information is wrong--SO frustrating. What do I do? 

 

Help! Thank you!

Login to Me Too
7 REPLIES 7

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Does name on card match name on your eBay account?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

samiibug
Contributor
Contributor
Yaupp! My name & email is the same on both accounts.
Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Hmmm, that is a head-scratcher.  Maybe try a different device or browser?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

There is two ways to add a card to pay for eBay seller fees: the automatic payment option and the one-time payment option.  Is it not working for either option?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

samiibug
Contributor
Contributor
I think I've only tried the one-time payment option. I'll try the automatic one really fast and get back to ya.
Login to Me Too

samiibug
Contributor
Contributor
Okay, yeah it's not working for either.
Login to Me Too

Whac-A-Mole
Frequent Advisor
Frequent Advisor

who issues  your cards?

and what country did you open your Paypal account?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.