Received fake diamond on a return after refunding payment

mzwelker
Contributor
Contributor

I sold a diamond ring on eBay.  The buyer took it to a jeweler who claims he saw a nick on the diamond (no such nick was noted in the appraisal I had for the ring but I could not prove that it was not subsequently damaged).  After talking to the jeweler, I agreed to refund the buyer his payment which I did.  I took the ring to my own jeweler the day after receiving the ring back and the DIAMOND IS A FAKE!!  This guy and his jeweler have some sort of scam going.  Another surprising thing is that the buyer has a good feedback rating on eBay!!  I have reported this to eBay and am still waiting an answer.  I have also filed a criminal complaint with the LA Dept of Justice.  But, is there a way I can prevent the refund via PayPal from going through???

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12 REPLIES 12

Whac-A-Mole
Frequent Advisor
Frequent Advisor

how can you tell he played switch-a-roo?

since it is  mounted .

unfortunately,this is common on EBAY,hence the saying-Dont sell anything on Ebay which you cannot afford to lose!

Ebay and Paypal have no way to tell who is telling the truth,pictures and emails and videos can be fake,as soon as tracking and signature show it has been delivered to you,you are expected to refund in 3 days.

if buyer loses dispute on Ebay,he can try Paypal,if he loses on Paypal,he will do a chargeback with cc issuer.

Other sellers haev lost more,a Florida watch shop in business for 60 years and selling on EBAY FOR years sold a Rolex watch $24k and get an emopty box on return.

Ebay has a high value customer service staff,for item over $1k,call them.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

you can call EBay hi value dept and they may postpone the refund when they investigate.

The money is on hold right now,is it correct?

you can also try calling the buyer,

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mzwelker
Contributor
Contributor
No, I refunded the money when I received the ring in the mail, stupid, I know. I am not going to call the buyer because he is a crook and will just play dumb.
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mzwelker
Contributor
Contributor
Thanks!!
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mzwelker
Contributor
Contributor
I filed a written complaint with eBay. But I wonder if he will close that account, it may have been set up for just this purpose but I assume they can track him down.
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

most ebay members havemultiple accounts,for buying,selling,reselling,browsing,mischief.

since sellers cannot leave negative feedback,all buyer accounts have positive feedbacks.

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mzwelker
Contributor
Contributor

Oh, you're kidding, I don't understand the feedback thing but what a bummer.  I didn't know about multiple accounts.  What a ripoff.  And, can yoiu believe he asked me for positive feedback??!!

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mzwelker
Contributor
Contributor
I took the ring to the jeweler who did my original appraisal, he said it's fake and is not the ring he appraised. I was going to get another appraisal because of his claim that the diamond had a nick. But the jeweler here said it's not worth it. Thanks very much for the advice. I know it could be worse but I never expected to be taken. Just flabbergasted!!
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

sorry for your loss.

did he just replace the diamond?

it is not easy t o find a fake diamond which looks like the real diamond and fit the setting?

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