My account is fully verified but Swagbucks will not send me a gift card

Alystein1
Contributor
Contributor

Swagbucks keeps telling me it can't verify my account. Everything in my paypal account matches my swagbucks account and my paypal is fully verified. Thoughts??

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5 REPLIES 5

sojournerbliss
Contributor
Contributor

I wish I had an answer to this, I don't, I am having the same issue. Both my boyfriend and I have been trying to redeem our Swagbucks and Swagbucks keeps saying it's a paypal issue, but there does not seem to be a problem on the paypal side. We are sending a message to Swagbucks customer support and I'll report back if we figure anything out. 

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Alystein1
Contributor
Contributor

I apologize for not getting this update up sooner. I discovered that even though paypal gives "verified" status as soon as you link a card, you have to have a direct bank accounty linked(account # and routing #) in order for swagbucks to recognize that it is a verified account and send gift cards. It's kind of a pain because you have to wait for paypal to deposit and withdraw a small amount of money in your account to verify it and it took about a couple days to complete the process but now everything works fine.

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Dust1
New Community Member

So you have to have an account from a bank linked to you paypal account in order to link your swagbucks account to receive swagbucks rewards? What if you had a debit card link to your paypal? That has a account no. and routing no. right?

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PayPal_AshleyM
Moderator
Moderator

Hi Dust1,

 

Good question - a debit card does not have a routing number and account number. The only option to be verified would be to add a bank account. I apologize for any inconvenience!

 

- Ashley M


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Ahmedfx97
New Community Member
My PayPal account has been verified. I have money and have received money on my PayPal account. The name on my PayPal matches my name on swagbacks. But every time I redeem the PayPal reward, it says my account hasn’t been verified?? HELP ME WITH THIS!!!!
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