Invoices no longer displaying on the "manage invoices" page

moehong
Contributor
Contributor

Up until yesterday, the "manage invoices" link took me to a page with all my (hundreds) of invoices listed.

 

As of today, I get a blank page, even after logging out/in, clearing cache, and trying in two different browsers (Chrome and Firefox, both on Mac).

 

This also happens on the mobile site when I check with my phone (Chrome, Android).

 

Anyone else having this issue?

 

I went through Paypal's long phone tree, and was told they would call me in 21-35 minutes, and now it's been an hour and they never called. I'm concerned – my entire accounting is there and I have no way to do taxes without it. Where is that information? Why is it not displaying?

 

Thank you for your help.

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2 REPLIES 2

ScannerDanner
Contributor
Contributor

It is definitely a problem with their invoicing system. I know the invoices are still there as I can see them in my activity but they are definitely missing in the invoicing section. 

I just created a new invoice and selected preview before sending it and even that page was blank. However I was still able to send this new invoice. 

I'm sure they know about it and will fix it. 

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kbrock
New Community Member

I'm having the same issue.  I hope they fix it soon.  It's causing issues with my workflow today.

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