Can someone dispute against an unauthorised payment after 180 days sent as friends and family?

junulx
Contributor
Contributor

Can someone dispute against an unauthorised payment after 180 days friends and family? You can't dispute as goods, so i was wondering what is the timeframe for a dispute if a transaction was unauthorised, and sent as friends and family?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#unauthorized-transactions

 

See "Reporting an Unauthorized Transaction" section.  However that may not stop the other party from going to their card issuer to dispute if they funded the payment with a card and card issuer policy maybe more generous than PayPal's.


Kudos & Solved are greatly appreciated. 🙂
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junulx
Contributor
Contributor

Thanks! So if i'm the recipient, after 60 days if i can prove that the guy was always online during the 60 days and not in a hospital or anything, i'm covered right?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

When an unauthorized use dispute is filed, PayPal checks both account's log-in and account history to see if there is indeed unauthorized access.  But no one here can predict on what PayPal will decide.  You just have to provide as much info and hope for the best.


Kudos & Solved are greatly appreciated. 🙂
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