Buyer can not checkout
Henbys9
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Posted on
Mar-09-2018
04:41 AM
Buyer is trying to checkout and selects PayPal and highlights circle but screen keeps going back to select payment form?
2 REPLIES 2
Snow-Cat
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Mar-13-2018
04:24 PM
As we don't have enough details or an example, you may want to suggest to your buyer to refresh their web browser by deleting the browser's cookies, temp files, history and cache, then close the browser, reopen it and retry making the purchase. Another option is to try using a different web browser.
BellaGlass
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Mar-17-2018
05:13 PM
It seems that every potential buyer is having this problem currently.
It has to be on paypals end, not the customers cache and cookies.
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