VERY Frustrated ! Credited refund, but it doesn't show up

NW-Rain-Zone
Contributor
Contributor

Very frustrated!

I was issued a refund back on December 10th 2014 and it still doesn't show up !

I used my bank account.

Refund #    D9P25098E8433370W

 

Please HELP

this has been a MONTH now

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor



Have you bought anything and paid for it via paypal since the refund should have gone in??

 

If you didn't use a debit card then the refund would have gone to your paypal balance.

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will always take from those funds (as that is now the default funding source), rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie refund rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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