Unable to edit or change Tax rates

bryanus
Contributor
Contributor

Hi everyone,

 

I'm trying to edit of disable my Tax rate set in my preferences. It is currently set to 6.000% for all US states (default rate?). Every time I try and Edit it and either change the rate to 0.000% or set it to Inactive, I get this message:

 

Sorry — your last action could not be completed

 

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.

 

I've been trying to edit this rate multiple times over the past 3 days and I always get this message. I am trying to set my tax rate to No tax.

 

Any ideas? TIA.

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