Printing shipping labels w/o receipt not working
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I've done all the steps:
Profile
My Selling Tools
Click Update next to My Shipping Preferences
Edit Printer Settings
Uncheck Print Receipt
Save
And I was able to print a label without the receipt leaving the second half blank. When I've tried to print again I always get a receipt printed. When I check my settings Print Receipt is still unchecked. I have checked it, then printed a label. Unchecked it again and printed a label it still isn't working.
One post I read mentioned that printing without a receipt won't work with multi-order shipping, but I can't find this information anywhere here on Paypal. Is this true? Do I have to process each label separately to get this to work, or is there a bug somewhere that won't allow me to print without the receipt, even thought the box is unchecked.
Thanks for any help!
Rona
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Suggest opening a support ticket here and asking. It would be interesting to here what they say.
https://ppmts.custhelp.com/app/home
Note, you have to setup an account, then you can submit a question and track it.

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