Paypal is being a ****

simonthebar
Contributor
Contributor

So my brother owed me some money so he decided he'd send me some through Paypal. We both live in the same house. He uses my phone number, sends me the money, and WHAT? PAYPAL decides they went to investigate the "buyer" and "seller"? NOTHING WAS EVEN SOLD! Where in the world did paypal even get the buyer and seller thing from? My account is on "limitation" and I am **bleep** since I use Paypal to hold my food money for the next two weeks. What am I supposed to do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@simonthebar

 

How did your brother send the money?

 

Did he choose send money > family / friends OR

 

did he choose send money > goods / services??


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simonthebar
Contributor
Contributor

He used the Paypal app which has a button called "send money" where you just send money and select a contact. That was his method

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kernowlass
Esteemed Advisor
Esteemed Advisor

@simonthebar

 

In that case he did not use the friends / family way which would have been instant.

 

There is a box just below the payment where you can change it from goods / services to family / friends and vice versa.

 

If he paid the goods / services way then paypal would see you as a new seller and the new seller hold would be applied.


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simonthebar
Contributor
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The problem with what you said is that we've already sent money between us around 5 times with no problems. (And in the Paypal app, there is only one button that says "send money" which immediately takes you to your contacts, you select them, and place the amount and that's it.) There's no goods and services or family and friends selection. We've sent it everytime through the app with no problems. Even at that, I'm not a new seller so even if it did recognize the payment as goods, I would not recieve the new seller hold since I am beyond that.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@simonthebar

 

Yes but once you have selected contact and placed the amount there is an option just below to change the ff > goods services.

 

Its on the right hand phone as you look at it on this link and you will see where there is a > that you can click on to change it.

 

https://itunes.apple.com/us/app/paypal-send-money-quickly/id283646709?mt=8


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