it is not allowing me to upload it in the resolution center. it says i have already provided the letter. but i havent. how do i lift the limit and supply what they need if they think i already did?
When the system does not play well, unfortunately all you can do is follow-up with customer support for assistance. You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal
