Paypal here printing blank receipts

Grhobbydiscgolf
Contributor
Contributor

 So I have a Star tsp143Lan printer hooked up with my paypal here app.  When I complete a sale and am given the options to have a receipt emailed, texted, or printed in store if I select to print the printed receipt will be blank.  I can go into my sales report and print a receipt for any transaction and it works perfectly.  Only on the completed sales page will I get blank receipts.  I'm using Android 5.0.2.

Login to Me Too
6 REPLIES 6

Grhobbydiscgolf
Contributor
Contributor

I'd like to add also when I got into the sales reports for the day or any period of time and try to print out a report it also prints blank.

Login to Me Too

2fortheroad
Contributor
Contributor

I am using the same printer.  My receipts won't print at all, but I am able to print reports. I have had the printed checked out by Star. No problems with it. I have been getting the run-around from PayPal for months. I really need to print receipts.

Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

I'm using an Android Samsung Tablet and printing receipts works with the Woosim bluetooth printer.

 

What hardware and app are you using?

Login to Me Too

Schweino
Contributor
Contributor

Yeah, the issue here is I don't think PP really comes out an says "We support these printers" for PP Here.  Im sure with the new android updates going out and with pph updating something happened. 

Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

I think the Star printed is for the IOS.  Woosim is the only Android supported printer.

Login to Me Too

Schweino
Contributor
Contributor

I really hope here in the near future they just partner with someone and have a "PP branded" printer for PP Here and shipping labels.  

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.