Need to Block Payments from a particular person

[bboru]

Hello,

I need to block a particular person from making payments into my paypal account.

I have searched and found 3 topics about this issue = basically one a year for the past 3 years:

Possible to Block Payments from Specific User?  2012

Blocking payments 2011

Blocking Payment Requests 2010

I am hoping that PayPal has made this possible in the past year, as the only solution suggested is to change email address in PayPal

With over 100 listings, this is really not practical for me to do.

Would be great if this was offered.  I am sure it is rarely needed (my first time in thousands of sales over 5 years or so), so even if it was made possible just to block one email address - would save much stress!

Fingers crossed it has happened since it was raised again as a need last year.

Would appreciate any help.

[snowshoe]

Unfortunately there's no "free" built in features or options available to do what you have in mind. 

However for US Accounts, PayPal does have a feature called Fraud Filters.  There's a standard set and advanced set of filters.  The advanced set is availabe to Payment Pro accounts as an extra option and cost.   Note, at last check, the Standard Filters are not available to all user accounts, if you have a Business Account, you may or may not see them in your Account Profile.

The standard set allows you to control a mininum and maximum amount and deny payments from specific countries however, there's no way to block an individual email address. 

Here's some info about both sets:

https://www.paypal.com/cgi-bin/webscr?cmd=_payflow-fraud-faq-outside#Can_I_purchase_Fraud

The advanced set of filters does have an "Email Address Domain Filter" which may or may not work for your needs but, it may be worth at least checking out.   You would have to have Payments Pro which is $30 a month and there's an addition cost for the Advanced Filters which at last check was $20 USD monthly + $0.05 USD per transaction.

https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/Marketing_CommandDriven/merchant/RiskControlsUpgrad...

Also check out the Advanced Filter User Guide:

https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/paypalfmf_us.pdf

[bboru]

Thank you for your prompt reply Snowshoe,

I am a business customer however am in Australia.

I checked the settings in my profile and while I discovered some 'block' options there, there was nothing to be able to block a particular email address / individual.

I do hope this is something that PayPal will consider adding in the future 🙂

[snowshoe]