HELP

MzMM
New Community Member

Can anyone help me on escalating rude, unhelpful close-minded paypal employee?  I am a new seller on ebay and have documented my problem but paypal employee will not tell me who I can escalate too.  They say I cannot get to a supervisor and they only transfer me to a random person who pretended they didn't know what my problem was with my funds.  I asked repeatedly to speak to someone I can escalate too and she said she "is the escalation" process.  She then said there is no one to transfer me to as if she was Ms PayPal. and said I would have to call back to speak to another random person.  The first random person was able to transfer me to her.   It was a round and round circle game I do not wish to participate in.  I need to know if there is anyone in PayPal I could speak to.  I sent an email and I am minutes away from escalating to Ebay and then to the Better Business Bureau...but as always I want to give Paypal a chance to fix the problem before going public.  Any HELP out here?

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