Got refund on invalidated card. Will I get my money?

TomikaHUN
Contributor
Contributor

Dear members,

I've got an issue. My CreditCard (mastercard) got invalidated before the expiry date. I required a new one weeks ago. The invalidated card's datas left in my paypal's database. I did not add my new card's datas after my 1st card has been invalidated. I got a refund the next day. So the paypent was sent on my invalidated card's number, and I think (of course) the money won't reach my bank account. What should I do? I already (today) added my new card's data. I have certifications to prove I didn't get the money, and to prove my 1st card has been invalidated.

 



I'll appreciate any help. Thank you!

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kernowlass
Esteemed Advisor
Esteemed Advisor

If the invalidated card was once linked to your bank account then there should not be a problem and should refund ok. 


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kernowlass
Esteemed Advisor
Esteemed Advisor

If the invalidated card was once linked to your bank account then there should not be a problem and should refund ok. 


Advice is voluntary.
Kudos / Solution appreciated.
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TomikaHUN
Contributor
Contributor

Just arrived the refund to my account right now. Thanks for your help! 🙂

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kernowlass
Esteemed Advisor
Esteemed Advisor

Smiley Happy


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