Changing 'Return to" link after purchase

kstenvall
Contributor
Contributor

I operate a website that uses my PayPal account to purchase items. After a buyer makes a payment they're offered the link: Return to 'My Name'. This is confusing for my buyers. How can I have that link show my website's name and not my name?

 

I can't simply change the name associated with my PayPal account because I also use my PayPal account to receive money that is NOT associated with my website.

 

Can anyone help?

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4 REPLIES 4

snowshoe
Frequent Advisor
Frequent Advisor

Do you have a Premier Account or Business Account?     By design Premier accounts display your email address and name to customers.   Business Accounts allow you to display a business name to customers. 

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kstenvall
Contributor
Contributor

Hi snowshoe. Thanks for replying!

 

It's a Business Account.

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snowshoe
Frequent Advisor
Frequent Advisor

Thanks.

 

With a business account, that screen will use the name of your business, if you're using your own name as the business name, unfortunately there's no options available to change what is being displayed.

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kstenvall
Contributor
Contributor

Booooo. Smiley Wink

 

I was afraid of that. Thank you, snowshoe, for taking the time to help me. I appreciate it.

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