Changing 'Return to" link after purchase
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I operate a website that uses my PayPal account to purchase items. After a buyer makes a payment they're offered the link: Return to 'My Name'. This is confusing for my buyers. How can I have that link show my website's name and not my name?
I can't simply change the name associated with my PayPal account because I also use my PayPal account to receive money that is NOT associated with my website.
Can anyone help?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Do you have a Premier Account or Business Account? By design Premier accounts display your email address and name to customers. Business Accounts allow you to display a business name to customers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks.
With a business account, that screen will use the name of your business, if you're using your own name as the business name, unfortunately there's no options available to change what is being displayed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Booooo.
I was afraid of that. Thank you, snowshoe, for taking the time to help me. I appreciate it.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Purchase whilst pending in About Payments (Archive)
- Promotional Purchases - refund strategy and exploting the customer in About Payments (Archive)
- Is there anyway to pay someone using my credit card? in About Payments (Archive)
- Receiving money in About Payments (Archive)
- Payed my money gone no item received in About Payments (Archive)