Captcha code?

Wmonroe
Contributor
Contributor

Is this new? Or a glitch? Please tell me this is not how it is going to be from now on. Sometimes I can't read them correctly, or I may get a cpaital where it is supposed to be lower case. Then, I wonder, if you try too many times, will they lock your account? This is horrible, can a paypal rep please state what is going on???

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1 REPLY 1

PayPal_Andy
Moderator
Moderator

Hi Wmonroe -

 

Thanks for reaching out to the Boards for an answer and our apologies for the obvious confusion this caused.

 

The Captcha that was occurring recently wasn't exactly a glitch, it's a part of our standard security measures. However there was an issue (that has since been resolved) with our security measures where they may have been a tad....overzealous. So the Captchas were showing up where they weren't always necessary. But it should be all good now! 🙂

 

- Andy
 

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