ERROR MESSAGE "SOMETHING WENT WRONG"

DE-STORY
New Community Member

Whenever I login to my Paypal account through chrome either on my phone or laptop, it has been showing 'Something went wrong' for over a month now. No activity can be done.  How can I fix it?

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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @DE-STORY 

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues logging into your account. I'd first recommend reviewing the troubleshooting steps in the following Help Center articles:   

 

What can I do if I can't log in?  

I forgot my password. How do I reset it?  

 

If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.   

 

Best wishes!  

- Mujahid

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