So I made a purchase online on Nov. 30. I tried to contact the seller for tracking information on Dec. 16 through their customer service e-mail. They provided a tracking that didn't work at all then they stopped replying me overall. I contacted seller on paypal and asked for refund on Dec. 22, then filed a claim on Dec 24. The seller responded on Dec. 27 with the same tracking number that didn't work (that was the only thing they responded).
While paypal is reviewing the case, I went and checked the tracking number today... ORDER WAS JUST SHIPPED ON DEC. 26, 2 days after I filed the claim. I no longer want the items I bought because it's been too long and way past the shipping period they promised on their website - order delivery is expected within 10-20 business days. The order has just left China, so it might take another at least 2 weeks or so. Also, I clearly asked for refund before the item was shipped.
What could happen now? Would paypal favor seller or me?
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