I received from PayPal the following email this morning:
We have reviewed this transaction(s) and are denying your case(s). This decision was made because if an item is materially similar to the seller's description, we do not consider it to be significantly not as described.
PayPal you DIDN’T DO YOUR JOB !
Here is exactly what transpired:
Ordered a CUSTOM 3D PHOTO MOON LAMP 9cm on the morning of 11/2/19. Decided to cancel order later that day (2:55pm). I sent an email to the company listed on the confirmation of order placed (fungifts) canceling. On 11/7/19 I received an email from sales@giftcats NOT fungifts stating tracking information. I immediately sent a reply email stating I had canceled and why was I receiving tracking information. Sales@giftcats email reply was they never received my cancellation email (very suspicious). Giftcats said they wanted me to receive product and if there was any issues they would resolve. I received the product and immediately sent an email stating I did not want. The product was too small, and quality was NOT to my standards. They replied asking for a photo of which I immediately sent. They received the photo and said they see no quality issues and will not issue a return label or a refund.
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