I have made a payment to a company called Tastecard in which they renewed my subscription, however, I had called them many times to try and cancel it before the renewal date and was never successful, meaning that the payment is unauthorised. I've also contacted them by email, both for cancellation and now a refund, but heard nothing back. I opened a "Unauthorised access" dispute through PayPal, but they have rejected my claim. How can I get my money back?
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