It seems that I am also experiencing the same problem. This is what I bought:
Item: Hang F major/D minor 9 notes Musical Hand Drum Professional Handpan Durable Carbon Steel Drum
Price: 169$
Order Date: October 19, 2019
Pay Method: Paypal
Company Name: <removed>
Company emails: <removed>
Company Website: <removed>
The company website does not exist. I emailed the company at both email addresses (there is only one email listed above because Paypal Community would not let me post this message unless I removed one of the emails) that were provided to me in two separate email confirmations. We'll see if they respond.
I originally found this item on Facebook. It was a Facebook advertisement for this drum. There was a professional looking video of two guys playing the instrument. I liked it so I clicked on the link from the video to purchase it.
... View more
