I went through the exact same thing. Had this problem for months was super frustrating and upsetting so here is my suggestion,
I'm not completely certain that this will work for you but; after speaking to the security center at (can't insert pay pal number) , the agent pointed out that the problem was due to a money request I forgot to cancel about a year ago. go to 'Activity' and go through all your transactions to make sure nothing is amiss. usually they don't state the problem clearly so just comb through. Hope this helps. 🙂
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